I have been sent the wrong item, how do I report this?

In the rare event that you have been sent the incorrect item then please use our online returns system here  to report this discrepancy to us. On receipt of your Return Merchandise Authorization (RMA) request we will issue you with an RMA number to return the wrong item back to us. The RMA will be given special priority and you can expect to receive the correct item within 48 hours after we have received the returned products.